SALT: features, use, and implementation

Explore scan items, analysis, use cases, implementation, and operation for human capital management, purpose, sustainability engagement, and employee engagement.

Support organizational adoption of your vision from multiple perspectives

SALT core capabilities

Understand organizational direction, each person’s values and preferences, and the current state; connect their overlap with everyday communication and activities; and continue to observe change.

Purpose-led scan design

Combine standard items with organization-specific questions for goals such as human capital management, purpose, sustainability, and culture.

Preferences and values

Make it easier to see the values each person may prioritize, the social themes that interest them, and the ways they may naturally contribute.

Overlap with organizational direction

Explore connections between the organization’s purpose, people strategy, and sustainability priorities and each person’s preferences and interests.

Understanding, resonance, and action

Separate awareness, personal relevance, and each person’s way of taking part to understand how they connect.

Connect with everyday communication and activities

Build connections between purpose or material themes and each person’s work and interests through everyday dialogue, information sharing, learning, projects, and activities.

Re-scan and review change

Compare before and after an initiative to review changes in understanding, resonance, action, and overlap over time.

SALT supports a continuous process that goes beyond diagnosis and analysis to build organizational connections through everyday dialogue, information sharing, and activities, then review subsequent change.

What is happening now

The challenge of internal engagement

As more organizations communicate sustainability and purpose externally, there remains room to deepen internal understanding and its connection with each person’s role.SALT looks beyond communication to examine meaning and action separately.

Why, then, is communication alone not enough?
The following three research findings inform the design.

01

Awareness and meaning are different

Research treats awareness of organizational purpose and a sense of meaning in one’s work and choices as related but distinct concepts. Communication matters, but so does seeing personal relevance.

SALT uses this insight to examine purpose awareness separately from personal relevance.
Reference: Jasinenko & Steuber (2023), Journal of Management Studies. DOI ↗
02

A gap can exist between intent, resonance, and action

Behavioral research has repeatedly identified a gap between intention or agreement and actual behavior. SALT therefore looks at understanding, resonance, and action separately rather than reducing them to one average.

SALT uses this insight to examine understanding, resonance, and action separately to see where progress stops.
Reference: Webb & Sheeran (2006), Psychological Bulletin. A general behavioral-science meta-analysis of 47 experimental studies. DOI ↗
03

Specific plans can support action

Goal-achievement research indicates that specifying when, where, and how can support action. Rather than only showing findings,SALT includes consideration of what to try next as a core design principle.

SALT uses this insight to use the findings as a starting point for considering dialogue, communication, learning, and other next steps.
Reference: Gollwitzer & Sheeran (2006), Advances in Experimental Social Psychology. A general goal-achievement meta-analysis of 94 independent tests. DOI ↗
How we use this research:The studies above informSALT’s design. They are general research and survey evidence and do not show thatSALT will produce the same effects when introduced.SALT’s own effects should be evaluated for each implementation through before-and-after scans and operational evidence.

Complement your existing systems

SALT’s role

SALT does not replace engagement, talent or skills management, or people systems. Alongside the workplace conditions and capabilities covered by existing solutions,SALT examines the connection between business and purpose and what people find meaningful, complementing dialogue, action design, and ongoing review.

Organizational foundations and ways of working
Connection to business and strategy
Values, meaning, and preferences
Engagement / EX / organizational surveysEmployee experience, trust and attachment, and workplace conditions
Organizational direction × personal meaningConnections between purpose, business, sustainability, and people’s values, interests, and preferences.
Skills and capabilities
People systems and capability developmentFoundations for development, placement, roles, and capability building
Talent / skills managementVisibility, placement, and development of skills and experience needed by the business

Adapt it to your purpose

SALT use cases

Select the information, scan items, and analysis perspective for goals such as human capital management, purpose, sustainability engagement, or organizational growth.

Purpose and values adoption

Rather than broadcasting new language one way, explore current awareness, understanding, resonance, and overlap with what matters to each person.

Inputs

Purpose, mission, vision, values, and existing materials

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SALT examines

Understanding, resonance, preferences, and overlap

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Next step

Communication, dialogue themes, and re-scan

Sustainability engagement

Explore connections between priority themes and each person’s interests in and response to social issues.

Inputs

Material topics, priorities, and existing initiatives

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SALT examines

Interest themes, understanding, resonance, and overlap

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Next step

Communication, learning, dialogue, and participation

Employee engagement and culture

As the organization grows and teams change, develop a shared identity by understanding both common ground and difference.

Inputs

Behavior principles, culture materials, and approved existing data

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SALT examines

Values, responses, and differences across the organization

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Next step

Onboarding, dialogue, and ways of sharing

Find clues for what to do next

Key analysis and outputs

Review organization–individual overlap, differences across groups, awareness, understanding, resonance, action, possible initiatives, and changes over time.

Current understanding, resonance, and actionSee how naturally the stages connect.
Overlap between individual preferences and the organizationSee connections with purpose and priority themes.
Differences in how people receive the directionSee patterns by team and response state.
Options for what to try nextOffers a starting point for considering dialogue, communication, and learning.
Change through re-assessmentCompare before and after an initiative.
Illustrative screen

SALT INSIGHT

Findings and action options

View scan findings alongside approved existing information.

Latest
Understanding78%
Resonance64%
Action41%
What the organization aims for
Priority themes
Connection
Individual preferences
Values and interests
Next actions
Share more relevant examplesRefine dialogue themesTailor information by interest

Start with the scope you need

Implementation and operating process

Set the initial scope to match your goals and internal capacity, from design using existing materials to a focused scan or a scan combined with dialogue. Operation follows a cycle of design and scope, scan and analysis, action, and re-scan and review.

Design and scopeSet the goal, audience, and inputs
Scan and analyzeUnderstand the current state and overlap
Take actionRun dialogue, communication, or learning
Re-scan and reviewReview change and inform the next cycle

Ways to begin

You do not need to start company-wide or with every feature. Begin with the scope that fits your goals, audience, and internal capacity.

Additional internal work: minimal

Design with existing information

Review organizational themes and hypotheses in existing materials before collecting new information.

  • Purpose, mission, vision, values, and medium-term plan
  • Integrated reports and sustainability materials
  • Existing surveys and internal materials
Additional internal work: a short scan

A scan limited to a team or theme

Limit the audience and themes, then run aSALT Scanを実施し、理解・共感・志向や重なりを確認します。

  • Limit the participating teams
  • Limit the themes
  • Review priorities from the results
Additional internal work: scan and dialogue

Combine a scan with dialogue

Add optional comments or workshops to connect scan findings with dialogue and action design.

  • Optional open-ended questions
  • Dialogue and workshops
  • Additional questions by theme
Expand the scope in stages while balancing the level of analysis you need with internal effort.

Connect insights to your existing initiatives

Examples of combining SALT with existing initiatives

Workshops, recognition, training, and people systems each serve different purposes. Reviewing the current state and points of overlap can make it easier to consider the right audience, themes, and approach.

01Workshops and dialogue

Supports deeper dialogue and shared understanding

Can require considerable time, facilitation, and participant capacity

Use the scan to focus the topic and audience so dialogue time is used well

02Rewards and recognition

Can create an initial reason to participate or act

A uniform approach may resonate with some people but not others

Design participation around differences in interests and responses

03Training and internal communication

Can communicate knowledge and direction at scale

May stop at awareness without creating personal relevance or action

Adapt the content to whether the gap is in understanding, resonance, or action

04People systems and evaluation

Can connect behavior with formal systems and operations

Introducing it too early may create resistance or increase evaluator workload

Connect it gradually where needed after checking the issue and readiness

CONTACT

Discuss implementation and use

We would be glad to work with you to consider the scan scope, information used, and links to action around your current priorities, audience, and internal capacity.

Contact us